We use either UPS or USPS to ship your order. Orders over 2 pounds ship UPS and orders under 2 pounds ship USPS. Your shipping is based on the value of your order so you always know what your shipping expenses are. See below for our current shipping rates:
US and Canada
*Oversized orders may require additional charges, which are listed on the website.
Standard Shipping Charges:
|STANDARD SHIPPING RATES|
Estimated Shipping Transit Times:
US and Canada Standard Shipping: 7-10 Business Days.
Standard Plus UPS: 3 - 7 Business Days.
US Express UPS 2nd Day: 2 Business Days
International Express: UPS 3-5 Business Days
Please allow 24 hours for us to process your order.
We use UPS for International Shipping. Our rates are pulled directly from the UPS's system in real time.
DO NOT SHIP LIST: Due to international regulations. We do not ship handcuffs or strait jackets internationally.
We will accept unopened,unused product with a return authorization approval number. Please do not attempt to return without contacting BDSM Discount Store first. Returns are subject to a 25% restocking fee. If you receive a defective product we will gladly replace it within 30 days of sale. Orders Cancelled within 24 hours of receipt are not subject to the restocking fee.
All orders are shipped FOB from our distribution centers discretely packaged and labeled. Once the product ships, you, our customer takes full responsibility. Most orders are shipped UPS and they do not require a signature so make sure you have a safe and secure place to leave the package.
Please check your order as soon as possible upon delivery. If your order appears to be damaged when delivered please notify your carrier. If there is anything wrong with your order please contact us for an RMA - we cannot accept any returns without a valid RMA. Thank you for your business - it is truly appreciated.
PLEASE NOTE: FOR HEALTH AND SAFETY REASONS, DUE TO THE PERSONAL NATURE OF OUR PRODUCTS WE ARE UNABLE TO ACCEPT THE RETURN OF ANY OPENED MERCHANDISE EXCEPT FOR FAULTY PRODUCTS.